Also Stuck in Blue Sky

[Armed "Jundy" Dangerous]

I am also stuck in the blue sky, Ctlr D does not work, reboot computer does not work, 2nd computer same problem. The problem came up after the servers went down with my first log in. I am in Sar at the terminals or in the wall.

[Hugo "Lossehelin" Santos]

delete your game cache, change resolution, detail...

[Jarod "Brickwit" McBrickerton]

Have you tried the suggestions listed at https://my.afterworld.deelogic.net/survival/tech-forum/stuck-in-blue-sky/msg11808/#msg11808?


Does the second computer have the same video card, video driver, DirectX version, processor, and RAM? If not the problem is almost certainly your account being stuck. Try some of Jane's suggestions for finding the door (if you haven't already), but if that doesn't work you'll have to submit a Helpdesk Ticket at https://my.afterworld.deelogic.net/survival/index.php?action=helpdesk;sa=main (use the POST NEW TICKET button).

[Caliopus "Calio" Jones]

Have you tried the suggestions listed at https://my.afterworld.deelogic.net/survival/tech-forum/stuck-in-blue-sky/msg11808/#msg11808?


Does the second computer have the same video card, video driver, DirectX version, processor, and RAM? If not the problem is almost certainly your account being stuck. Try some of Jane's suggestions for finding the door (if you haven't already), but if that doesn't work you'll have to submit a Helpdesk Ticket at https://my.afterworld.deelogic.net/survival/index.php?action=helpdesk;sa=main (use the POST NEW TICKET button).

For the record, it wasn't the usual graphics glitch, where other people can see you but you can't see anything but blue sky. He had fallen through the game and his ava was stuck in some kind of limbo. 
 
He's in my soc and I went to storage to see if I could see him and maybe direct him to a door as per Jane's suggestion.  But, when I was in storage I could see his purple dot slowly flashing on and off behind the wall behind the storage terminals (as if he was outside).  But when I went outside, he wasn't there and I couldn't see his dot at all.  So, there was no door (or anything else for him to click on even if I could direct him toward it).
 
In any case, it seems to have resolved itself (or the devs quickly stepped in to move him).  About 30 min after he posted this and submitted a ticket, he got a timed out message and was booted from the game. When he logged back in he was OK.

[Event "Janе" Horizon]

That is great.

FYI ...

I've been in the same situation, where I had fallen through to below the floor of the outpost. However, I could always see where I was (you can see all the internal girders and struts of the interior of the outpost + the outside world). I never could crawl from under the outpost and could not reach the door as it was too high to right-click.
CTRL-D has always worked in this case.

The other situation is where I was revived outside but sort of attached to the side of the outpost. No movement is possible.
Relog has always worked in this case.

[Jarod "Brickwit" McBrickerton]

Glad to see that the devs are giving these issues the attention they need and are resolving the issue!