AfterWorld Survival Forum

Officials => Tech Forum => Topic started by: Max "Nostrop" Donner on December 22, 2013, 06:41:10 pm

Title: Cannot start AW
Post by: Max "Nostrop" Donner on December 22, 2013, 06:41:10 pm
Error description from Win7

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Client.exe
  Application Version:    0.0.0.0
  Application Timestamp:    50364455
  Fault Module Name:    Client.dll
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    50eed8bc
  Exception Code:    c0000005
  Exception Offset:    0026949a
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1062
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789


Windows 7 x64

This happens right after I start game. Downloaded "lite" installer, as I launch it, I got same error.
Title: Re: Cannot start AW
Post by: dale "dalewj" ofj on December 22, 2013, 07:03:29 pm
c0000005 tends to be an access violation.   Give the program rights to run like and admin?     
Title: Re: Cannot start AW
Post by: Max "Nostrop" Donner on December 22, 2013, 10:05:42 pm
Thanks for advice but it didn`t help.
Title: Re: Cannot start AW
Post by: Jarod "Brickwit" McBrickerton on December 23, 2013, 05:48:57 am
I see your current in-game state is TravelBot, did you get this fixed?

If not try deleting your cache files (session-current.cache and session-previous.cache in C:\Users\[username]\AfterWorld Survival\Cache) and run the game as administrator (right-click the AWS shortcut and pick Run as Administrator).

Sometimes it also helps to set the game's Client.exe file to run in compatibility mode (right-click the AWS shortcut and pick Open file location, then right-click Client.exe - you may not see the .exe on the end - and pick Properties, then Compatibility at the top, then check
Run this program in compatibility mode) for Vista or XP and it never hurts to run as administrator so you might as well set it to run that way every time (in the same window as compatibility mode above, pick Run this program as an administrator and click OK).
Title: Re: Cannot start AW
Post by: Max "Nostrop" Donner on December 27, 2013, 02:33:29 pm
I deleted all game and downloaded installer - even it don`t start. And ofcourse I did all possible manipulations "run as admin, compatibility, bla-bla...". No positive result ofcourse:P So problem still exists.
Only difference from time it was running fine is another location. Internet here isn`t that good as it was at home.
Title: Re: Cannot start AW
Post by: Jarod "Brickwit" McBrickerton on December 30, 2013, 05:13:11 am
Actually uninstalling and deleting the game folder doesn't remove all files. Even when you do that there's still files in C:\Users\[username]\My Documents\AfterWorld Survival. That's where the Cache folder and files are located so a complete removal of the game has to include the folder inside of My Documents.
Title: Re: Cannot start AW
Post by: Max "Nostrop" Donner on December 30, 2013, 04:27:50 pm
Thank you. Missed that folder indeed. Now after I deleted it seems AW working, at least updates started to download.
Title: Re: Cannot start AW
Post by: Jarod "Brickwit" McBrickerton on December 31, 2013, 05:03:52 am
Awesome, were you able to log in and play too?