AfterWorld Survival Forum

Officials => Tech Forum => Topic started by: Sanya "BRAVE" asd on January 28, 2015, 12:31:00 pm

Title: Cant log in
Post by: Sanya "BRAVE" asd on January 28, 2015, 12:31:00 pm

got crashed and cant log in. After "All data loaded waiting for server" follow "Please wait" and nothing happens

Title: Re: Cant log in
Post by: Jarod "Brickwit" McBrickerton on January 29, 2015, 02:24:09 am

Did you close the game and try a second or third time? Sometimes the same thing happens to me and I have to keep trying a few times until it works again.

Title: Re: Cant log in
Post by: Sanya "BRAVE" asd on January 29, 2015, 04:57:02 am

tried 50 times....

Title: Re: Cant log in
Post by: Jarod "Brickwit" McBrickerton on January 29, 2015, 10:24:46 pm

The next thing to try is to delete your cache files (https://my.afterworld.deelogic.net/survival/tech-forum/finding-game-logs-on-your-computer/) while the game is not running, then try again. If that still doesn't fix it, follow the steps in the linked thread.

Title: Re: Cant log in
Post by: Sanya "BRAVE" asd on January 30, 2015, 05:24:28 am

tried...

Title: Re: Cant log in
Post by: Jarod "Brickwit" McBrickerton on January 31, 2015, 03:52:24 am

Just to be sure, you're using the same computer as always and used to be able to play on it, right?

Title: Re: Cant log in
Post by: Sanya "BRAVE" asd on January 31, 2015, 07:47:55 am

right and developers are not responsible for 3 days :(

Title: Re: Cant log in
Post by: Jarod "Brickwit" McBrickerton on January 31, 2015, 08:28:54 pm

Sorry to hear that, hope they fix it soon! Did you create a Helpdesk Ticket about it?

Title: Re: Cant log in
Post by: Sanya "BRAVE" asd on February 04, 2015, 10:09:37 am

A week has passed....

Title: Re: Cant log in
Post by: Event "Janе" Horizon on February 04, 2015, 07:35:14 pm

Perhaps you can create another account and use that to verify that it is your account, rather than the install, that is bugged?

Title: Re: Cant log in
Post by: Sanya "BRAVE" asd on February 11, 2015, 04:29:25 pm

i can play from other account...

Title: Re: Cant log in
Post by: Event "Janе" Horizon on February 11, 2015, 07:42:03 pm

Quote from: Sanya "BRAVE" asd on February 11, 2015, 04:29:25 pm

i can play from other account...

Then it looks it your other account is bugged.


Given that Dedicated Logic have paused development on AWS, while they concentrate of getting a fund-making game up, you may not get much traction getting your account fixed.