AfterWorld Survival Forum
Officials => Tech Forum => Topic started by: AW "Dr.Butler" SSB Officer on March 09, 2013, 11:25:44 am
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Lately, we have received a couple of similar reports (https://my.afterworld.deelogic.net/survival/tech-forum/always-disconnect/) about runtime errors.
We would like to get some feedback on this.
Please post here your findings and select appropriate options on the pool.
The main points:
What OS are you using.
If running Windows XP - do you have Service Pack 3 installed. Do you have installed all latest Windows Updates.
If running Windows 7 - are you on "x64 Edition" or the regular 32-bit Windows? Do you have installed the last "Platform Update for Windows 7" (KB2670838)?
Edit [2013-03-11]:
Thanks everyone for the feedback!
We was able to replicate that crash (finally!) on one of our test PCs, so thats a "good news".
As soon as we locate what is causing, we will release a patch with a fix.
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no runtime errors at all, running on windows 7 home premium, x64 bits, all updates
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almost same as Roberto. No runtime errors, running on windows 7 pro x64, all updated
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For all who have Runtime Errors, please post a reply with details (OS, Updates).
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Win7-64.
Didn't have runtime errors, but had huge lags (3-6 fps).
Now fps is good.
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I have had 1 run time error at the same time as a server crash. Win7x64 and fully updated
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Runtime Error after 2 or 3 minutes ingame....Windows XP ServicePack3
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Win XP SP3. Runtime error very often today. Did not noticed it before.
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Win7 64bit fully updated with NO probs!
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Win7-32b & KB2670838 installed
Didn't have runtime errors, but had huge lags.
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try
http://www.microsoft.com/downloads/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&displaylang=en (http://www.microsoft.com/downloads/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&displaylang=en)
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All run fine, like before C216
Win7 - 64bit - no Update (KB2670838) so far
Greetings - Zwarky
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Win XP 32 bit SP3
C218
Revived - Runtime error while selecting 'clone. Relogged
Selected clone; Runtime error while opening storage. Relogged
Opened storage; Runtime error while moving items to storage.
Each time, error within a minute or so of logging in.
(Previous C++ errors have always been after a long time logged in).
Latest Cache.zip attached
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Getting runtime errors, as well as crashes that do not generate a message every 10-15 mnutes since yesterdays patch. Running windows xp - 64 bit with all updates.
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I have terrible lags again now - about 2-3 fps.
Win7x64.
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Logged in. Did absolutely nothing. After 65 seconds Runtime error.
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hmm as I said, I don`t get runtime erros, but the game freezes sometimes ( a lot this evening), maybe it`s when other people get the error message.. so maybe the error is still there, for every1, no matter what OS, but not every1 receive the error message...
also, freezeing seems to happen more often when going afk
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Win XP 32 bit SP3
huge lag
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:-\ unplayable....suddanely the game is crashing after 30 seconds after logging in...also the lagg is crazy bad
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Hello again,
I was playing with no prob all day, untill now!
I dont have any runtime errors, but the game is stuck (frozen) when ever i log in!
Cant move, cant do anything...
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There is no Windows 8 option - so I have chosen the Windows 7 x64 option, up to date & no run time error.
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well from so far i conclude the problem is Xp bound. Nobody with win7 has lots of problems with runtime? I have had one with it.
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Not once for me, no notable new lag issues either. Win 7, 64 bit.
Allfather
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Win XP pack 3 installed.
Lots of runtime errors......
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This post is for a soc mate that hardly ever posts on forum. He has XP and is experiencing a lot of run time errors. He says his system is fully updated.
I have not received any run time errors, but occasionally since C218 the FPS has been as low as 2. The lowest I've seen it in a long while. The game has only crashed twice since C218 but that was in a 12 hour period, didn't think anything of it since game is still developing. My PC specs are still in my signature.
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Win XP SP3, logged in, 2 minutes and run time error, 3 fps not playable at all
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I guess I jinxed myself. I just got a Runtime Error.
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was it during a game crash Teesa?
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Runtime Error happened then the game crashed within a minute later.
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Many Runtime errors this evening for me and now cant load into game.
*** All is great now !! Was able to run from Sar to NU without any problems :) ***
Thanks !
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Windows XP 32bis SP3
(http://i72.servimg.com/u/f72/13/72/10/07/pb_cpl10.png) (http://www.servimg.com/image_preview.php?i=204&u=13721007)
C216 OK
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Everything seems fine now, my lags are normal.
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Thanks everyone for the feedback!
We was able to replicate that crash (finally!) on one of our test PCs, so thats a "good news".
As soon as we locate what is causing, we will release a patch with a fix.
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Thanks everyone for the feedback!
We was able to replicate that crash (finally!) on one of our test PCs, so thats a "good news".
As soon as we locate what is causing, we will release a patch with a fix.
big thank you to be back on this problem :D
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on full screen no have runtime error
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I lied about the no new notable lag. There's plenty of new notable lag.. :-/
Still no runtime error though.
Allfather
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Runtime errors are very frequent this morning. Cant seem to stay online today :(
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I played about 3 hours or so this evening and NOT one runtime error !!
Thank You !!
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Runtime errors are very frequent from one week for me...........
the error return and why
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Same here.
From the player's perspective, it seems there was lot of development/tweaking going on for a few weeks (related to loading up objects in the background, most likely) - and then it all was left there, problems unsolved.
Optimization (speeding up) the loading of objects is a serious issue in EU as well, and lately it quite often leads to the client crashes. That's CE2 engine with a legion of programmers, years after the new engine was implemented... no wonder we have the similar problems here in AW.
We would very much like it to work like a simple shopping list, like:
- i will order RCE functionality and i'm ready to pay $5,000 for it
- i'm ready to invest into the new avatars project, here's my $10,000
- etc
However, only a programmer can evaluate those things correctly. I mean, in the big picture there may be a #1 job already on that list, and there's no way we can bypass it.
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- (https://my.afterworld.deelogic.net/survival/#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event (http://schemas.microsoft.com/win/2004/08/events/event)"> - (https://my.afterworld.deelogic.net/survival/#) <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-09-20T17:42:31.000000000Z" /> <EventRecordID>76452</EventRecordID> <Channel>Application</Channel> <Computer>XXX</Computer> <Security /> </System> - (https://my.afterworld.deelogic.net/survival/#) <EventData> <Data>Client.exe</Data> <Data>0.0.0.0</Data> <Data>50364455</Data> <Data>ntdll.dll</Data> <Data>6.1.7601.18247</Data> <Data>521ea8e7</Data> <Data>c0000005</Data> <Data>00038e19</Data> <Data>10ac</Data> <Data>01cfd4f9f98d1d5d</Data> <Data>C:\Spiele\Online\AfterWorldSurvival\Client.exe</Data> <Data>C:\Windows\SysWOW64\ntdll.dll</Data> <Data>7e8dfcfc-40ed-11e4-ba60-0209363c6062</Data> </EventData> </Event>
So far only App Errors. I have Win7 Ultimate 64 bit.
HEre anotehr one.
- (https://my.afterworld.deelogic.net/survival/#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event (http://schemas.microsoft.com/win/2004/08/events/event)"> - (https://my.afterworld.deelogic.net/survival/#) <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-09-20T15:48:45.000000000Z" /> <EventRecordID>76396</EventRecordID> <Channel>Application</Channel> <Computer>XXX</Computer> <Security /> </System> - (https://my.afterworld.deelogic.net/survival/#) <EventData> <Data>Client.exe</Data> <Data>0.0.0.0</Data> <Data>50364455</Data> <Data>Client.dll</Data> <Data>0.0.0.0</Data> <Data>541abbde</Data> <Data>c0000005</Data> <Data>0007d25b</Data> <Data>f6c</Data> <Data>01cfd4ddecce0162</Data> <Data>C:\Spiele\Online\AfterWorldSurvival\Client.exe</Data> <Data>C:\Spiele\Online\AfterWorldSurvival\Client.dll</Data> <Data>99e6a507-40dd-11e4-b2c5-0209363c6062</Data> </EventData> </Event>
And thx for the good download pipe Dr Butler
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And a very fresh one.
- (https://my.afterworld.deelogic.net/survival/#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - (https://my.afterworld.deelogic.net/survival/#) <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2014-09-21T09:11:12.000000000Z" /> <EventRecordID>76514</EventRecordID> <Channel>Application</Channel> <Computer>XXX</Computer> <Security /> </System> - (https://my.afterworld.deelogic.net/survival/#) <EventData> <Data>Client.exe</Data> <Data>0.0.0.0</Data> <Data>50364455</Data> <Data>ntdll.dll</Data> <Data>6.1.7601.18247</Data> <Data>521ea8e7</Data> <Data>c0000374</Data> <Data>000ce753</Data> <Data>10e8</Data> <Data>01cfd578ca1f93a7</Data> <Data>C:\Spiele\Online\AfterWorldSurvival\Client.exe</Data> <Data>C:\Windows\SysWOW64\ntdll.dll</Data> <Data>3ad43cfa-416f-11e4-9f64-0209363c6062</Data> </EventData> </Event>
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maybe if enough of us play XP maybe they will add it ?
Windows XP here
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Same here - seems AW after last big update not working on Win XP (with SP3) at all.
Some errors about it can not initialize DirectX and suggestion to update it. But latest DX9 version is already installed and DX online setup (included with game package) show DX do not need any updates too.
P.S.
Is all old forums/posts/status etc complete deleted/wiped out? I play AW even in AW:Alpha and early versions AW:Survival and have few dozen post but now it forum shows me as just registered newbie with 1 post...
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I'm thinking that maybe AWR requires DX10, which XP doesn't natively support, or something else that isn't supported on XP. Those still running XP may want to try this out: https://www.raymond.cc/blog/easily-install-and-download-directx-10-for-windows-xp/ (https://www.raymond.cc/blog/easily-install-and-download-directx-10-for-windows-xp/)
The old forum site does still exist, but it's all locked now and is completely separate from this site. This site directly links your in-game account to your forum account so that you can't make multiple forum accounts (since multiple in-game accounts is not allowed except in a few specific instances). If you want to see your old account go to http://talk.afterworld.ru/. (http://talk.afterworld.ru/.)
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Not sure, but i think AW use only DX9? AW:Survival work fine on XP SP3 with DX9
Yes XP is old OS but AW "engine" used by AW (Torque 3D) is old too (like 5-7 years i AFAIK) It get a good upgrade in server and network part last year, but client side (3d engine, visual effects, sound system, etc) is same and old. Doubt it really need/use new features not supported by XP.
Can anybody confirm AW:R use DX10 or any other new features not supported by XP? Or devs just forgot about XP at config and compiling stage then prepare new client release ?
P.S.
Thanks for link to old forum - i think it is same initially.
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I downloaded the game using the torrent link today and i have constant crashes after few minutes of gameplay.
Im using Windows 7 x64 Home Edition fully updated
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Hi TriMoon, welcome to AfterWorld! 8-)
Can you play other games on that computer without any issues, especially online games? Have you made sure you've got the latest video drivers for your video card?
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Hi TriMoon, welcome to AfterWorld! 8-)
Can you play other games on that computer without any issues, especially online games? Have you made sure you've got the latest video drivers for your video card?
Thanks, i had played AW many years ago, i remembered when i entered game again hahaha
But yea i can play other online games just fine and as said its fully updated including video drivers ;)
*edit*
Just checked to make sure and it seems it has a new video driver just now. Cross fingers.
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Drum roll...
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No change at all, same crashing and same frequency....
(See server logs for my connect/disconnect/connect times...)
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I take it you don't have another computer you can try? AWR tends to be less stable on lower-end hardware.
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I take it you don't have another computer you can try? AWR tends to be less stable on lower-end hardware.
:o
Do you know my hardware, why would you even say such thing?
I tried all settings of the game from lowest to highest and it all runs fine at normal speed until the game crashes @1600x900 resolution fullscreen...
So lets skip the non-technical helpdesk replies which tend to try shift the problems towards the customer and be honest about the crap coding of the software shall we?
They need to better audit their coding and properly initialize all variables on declaration point before usage, and code checks for valid values to avoid random corruption....
That said,
I know you probably was honestly trying to be helpful here, but i tend to get toxic when i smell unneeded wrong info...
And no, i don't have nor plan on purchasing a top-of-the-line fresh pc just to test THIS game....
Hint about me: See my wikipedia page (https://en.wikipedia.org/wiki/User:TriMoon) ;)
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I suppose I jumped to the conclusion that your hardware was lower-end because of your screenshot's lower resolution, which typically falls into the laptop range for 15.6" monitors. As a gamer and game tester, I'm sure you're well aware that laptops with lower resolution are almost always paired with low-powered mobile versions of GPUs.
I did not mean to imply that your hardware IS necessarily low-end because I also know that AW can be played in a wide range of resolution options and that some people prefer to play in a less-than-full-screen resolution window while also having other windows open for multi-tasking while grinding away at skills.
I'll go ahead and guess that you did not mean to be demeaning and imply that I don't know what the hell I'm talking about, but that is how it comes off. I haven't written myself a Wikipedia page that tells my life story, but it's easy enough to see what my level of understanding is of this game, games in general, computer hardware and software in general, and programming by looking over my posts here and my contributions to the game's wiki site, wiki.afterworld.ru.
So yes, when I asked if you had another computer to try it was because (A) I'm trying to help your gameplay experience with what knowledge I have of all of the above and (B) my own experiences with different computers have shown me that there are vast differences in gameplay due to what should normally be small differences in hardware capabilities. I never suggested nor recommended that you go out and buy a brand new Alienware desktop or laptop to test this game, so I'm not sure why you're jumping to that so quickly, but trying another computer may well be very illustrative.
And yes, I know that the game is not coded up to AAA production company standards. As you can see by my posts, I've reported many, many bugs to the game's developers so it is clear that there is a lot of work to be done before this game is polished enough to be called "complete." If you've got programming tips that you believe will be helpful to the devs, you should submit them in a Helpdesk Ticket so that they can easily find them and see if they apply to and help the game.
Another wrinkle that you may or may not be aware of is that the dev group and the game's funding has changed dramatically over the past year. This means that the current group probably has a lot of catching up to do to get up to speed with the code itself while also trying to fix the many new and old bugs.
So please, try to cut people some slack instead of just slinging insults because you assume that the replies you're getting are completely useless.
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Anti and Dr.B, should this topic still be pinned at the top of the Tech Forum section? There haven't been any forum reports on the problem in a couple of months now.
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Un-pinned this topic.
Ty for reminding
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no runtime errors
windows XP 64 bit version (modified server 2003).