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Author Topic: Some people can't post or reset their forum password  (Read 768 times)

Offline Jarod "Brickwit" McBrickerton

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Some people can't post or reset their forum password
« on: December 10, 2012, 07:30:57 am »
I'm IMing with Cuey right now and he keeps getting the error messages below, which are preventing him from posting. Is there anything that can be done to help the problem from the user's end? Clearing browser cookies, temp files, and the usual suspects has not helped.

Also, I tried to log into the forums on my wife's laptop but couldn't remember my forum password. So I tried to change it but it kept giving me the first error message below. I can only log into the forums by using my main computer, which has the password remembered.


Seeing how little activity there is here (now that it's the only official forum), I'm wondering if a bunch of other people are having the same issue.
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Offline AW "Dr.Butler" SSB Officer

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Re: Some people can't post or reset their forum password
« Reply #1 on: December 10, 2012, 08:47:05 am »
Investigating the issue.
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Offline AW "Dr.Butler" SSB Officer

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Re: Some people can't post or reset their forum password
« Reply #2 on: December 10, 2012, 09:56:07 am »
Okay, fixed the issue.
It was incompatibility issue between some software configuration on the new web-server, where the forum is running now.
All seems to be fine now.

Anyone who have problems logging in may need to clear the cookies.
« Last Edit: December 10, 2012, 10:06:21 am by AW "Dr.Butler" SSB Officer »
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Offline Hugo "Lossehelin" Santos

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Re: Some people can't post or reset their forum password
« Reply #3 on: December 10, 2012, 11:26:55 am »
glad you fixed it. i was having problems with the forum since the beginning :) well done
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Offline Zaelkaer "Allfather" Vampyre

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Re: Some people can't post or reset their forum password
« Reply #4 on: December 10, 2012, 06:43:24 pm »
thank you, i had this same problem
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Offline Event "Janе" Horizon

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Re: Some people can't post or reset their forum password
« Reply #5 on: December 10, 2012, 06:52:38 pm »
Quote from: Jarod "Brickwit" McBrickerton on December 10, 2012, 07:30:57 am
I'm IMing with Cuey right now and he keeps getting the error messages below, which are preventing him from posting. Is there anything that can be done to help the problem from the user's end? Clearing browser cookies, temp files, and the usual suspects has not helped.

Also, I tried to log into the forums on my wife's laptop but couldn't remember my forum password. So I tried to change it but it kept giving me the first error message below. I can only log into the forums by using my main computer, which has the password remembered.


Seeing how little activity there is here (now that it's the only official forum), I'm wondering if a bunch of other people are having the same issue.
Thanks for posting this :)
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Offline Jarod "Brickwit" McBrickerton

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Re: Some people can't post or reset their forum password
« Reply #6 on: December 10, 2012, 08:55:23 pm »
Glad to be able to help so many with so little work! 8-D
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