Starting the game

[Vladislav "Spiker" Ogir]

When I start the game it is said that update needs to be download, once finished it says that it will restart the it self, on restart it tells me to download update again... and again... and again.

Game version C212. I have downloaded full install from the website.

[Queeg "Drutoo" Connor]

Only thing I can think of off the top of my head is that once the update is downloaded it can't be installed in the target directory due to lack of permissions.

To try and fix

Run the game as administrator (Right click shortcut > run as administrator)

If that does not work do you get any error messages at all while the update is running?

[Vladislav "Spiker" Ogir]

I have tried running as an administrator with no luck. I have enough space on my hard drive, but still no luck.


I don't really know on where to check the error log for AW, but there was no error messages returned to me.

[Queeg "Drutoo" Connor]

Until the more techie guys appear the only other thing you can try is making sure the game exe is allowed in your firewall and if still not working a uninstall and reinstall (when uninstalled delete the folders

C:\Users\Dave\AppData\Local\Dedicated Logic
C:\Users\Dave\AppData\Local\AfterWorld Survival\

Replacing Dave with whatever your username is on your PC.

If that fails wait for the techies to appear to help you

[dale "dalewj" ofj]

I love it when my 5 mintues of reply get deleted by the forum.  So short version this time
what version of windows?
Did you try a unsintall and reinstall in a different directory (or better yet drive).  does AWS even allow you to pick the directory anymore.  Developers across the world are turingthis option off.
and make a help desk ticket with the option at the top of the forum, the devs read thsoe much faster then the forum.
(answer copied incase of another forum screwup.)
 

[Vladislav "Spiker" Ogir]

I run Windows 7.


I have tried installing into different folders.
Running game as an administrator.


I've just opened the ticket.

[Queeg "Drutoo" Connor]

Only other suggestion try downloading the C109 and see if you can update from there

http://download.afterworld.ru/media/C2/AfterWorld_Survival_Installer_C209_Full.exe

[Jarod "Brickwit" McBrickerton]

First try deleting all files in C:\Users\[name]\Documents\AfterWorld Survival\Cache folder. If that doesn't allow the game to update, try setting Compatibility for Client.exe to Windows 7. If it still doesn't update set it for Windows Vista (Service Pack 2).

If it still doesn't update I hope the devs get back to you with more things to try.

[Bold "Bertram" Blanshard]

I have found another problem on startup to be caused by the modem type.

I visit a friend who has the cheapest Netgear N150 modem/router. When I try to load Survival, after I enter my login, I get a pop up saying the login server has timed out. If I substitute my own modem, it works fine so I know the problem has to be the modem.

Unfortunately that modem does not appear to allow tweaking of its firewall, the options in the Netgear manual are greyed out.

AW Alpha didn't work, and nor does Survival. I have to conclude that they both have some common code which is somehow conflicting with default firewall settings in particular modems. (And the Netgear does run other games fine).

[Zen "ZenX" Star]

Bertram, DMZ should be your friend in your N150
 
Zen