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Author Topic: Fresh critical bugs  (Read 3028 times)

Offline Jarod "Brickwit" McBrickerton

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Re: Fresh critical bugs
« Reply #60 on: January 12, 2015, 08:56:52 pm »
Quote from: AW "Dr.Butler" SSB Officer on January 12, 2015, 12:56:25 pm
Just to inform you: we are monitoring this thread and working on resolving bugs/errors.
Thanks!
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Offline Rebel Leader "Madseend" Troubles

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Re: Fresh critical bugs
« Reply #61 on: January 14, 2015, 07:42:53 am »
Quote from: Andrei "Andrei" Popov on January 09, 2015, 02:34:54 am
Sometimes skills that were gained are lost!!!
I saw it later but thought was wrong. Today after crash i recognised that all my skills gained in 30-60 minuts were LOST.  :o
i had the same thing yesterday i was refinning and checked my progress, i allways write it down in a book :D
I saw some skills the where allmost blocked so i went to medical center to unlock them a bit further, when i got there my gained skills where gone :(
 
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Offline Paul "Cuey" Darkmane

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Re: Fresh critical bugs
« Reply #62 on: January 14, 2015, 09:59:13 am »
Quote from: Andrei "Andrei" Popov on January 09, 2015, 02:34:54 am
Sometimes skills that were gained are lost!!!
I saw it later but thought was wrong. Today after crash i recognised that all my skills gained in 30-60 minuts were LOST.  :o

This bug needs fixed soon,as it is the same as losing Awd ... we use awd to skill and do things in the game and if the skills gained vanish then the awd used for items like hk's/weapons/ingredients etc has also vanished for nothing (no skill gain because it keeps vanishing) due to decay of the items and use of the ingredients for crafting and refining ...gl
« Last Edit: January 15, 2015, 12:32:28 am by Paul "Cuey" Darkmane »
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Offline Caliopus "Calio" Jones

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Re: Fresh critical bugs
« Reply #63 on: January 15, 2015, 01:49:16 pm »
Quote from: Paul "Cuey" Darkmane on January 14, 2015, 09:59:13 am
This bug needs fixed soon,as it is the same as losing Awd ... we use awd to skill and do things in the game and if the skills gained vanish then the awd used for items like hk's/weapons/ingredients etc has also vanished for nothing (no skill gain because it keeps vanishing) due to decay of the items and use of the ingredients for crafting and refining ...gl

Yes, fixing it is crucial, but until then, the work-around is to relog when you get to a server zone and relog before you leave it  and in-between relog periodically to 'save' what you got in case of a crash.  When you relog, the skills are saved to a permanent data base, before that they are in a temp database. Objects and changes to them seem to be written to a permanent database immediately. Not so with skills.
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Offline Jarod "Brickwit" McBrickerton

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Re: Fresh critical bugs
« Reply #64 on: January 15, 2015, 09:14:41 pm »
I think you're right about the temporary database and that it also contains all chat logs since those will also disappear if the game crashes suddenly because logging out seems to save those to the actual chat log files too. Any time the game starts to freeze up on me for more than a few seconds (assuming I'm not in combat at the time), I'll log out right away just in case, which also seems to prevent a lot of the lost progress while running from one area to another.
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Offline Event "Janе" Horizon

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Re: Fresh critical bugs
« Reply #65 on: January 15, 2015, 11:40:04 pm »
Quote from: Jarod "Brickwit" McBrickerton on January 15, 2015, 09:14:41 pm
I think you're right about the temporary database and that it also contains all chat logs since those will also disappear if the game crashes suddenly because logging out seems to save those to the actual chat log files too. Any time the game starts to freeze up on me for more than a few seconds (assuming I'm not in combat at the time), I'll log out right away just in case, which also seems to prevent a lot of the lost progress while running from one area to another.
According to devs in my organisation - it is unlikely that chat logs are more than buffered IO streams to the files (though there are counter-indications to the word buffered). The flushing of a buffer is not guaranteed until requested (either explicitly by the code or by being full / closed).
Or some developer gobblygook similar to above.
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Offline dale "dalewj" ofj

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Re: Fresh critical bugs
« Reply #66 on: January 16, 2015, 12:44:33 am »
Yes its an IO buffer (we now call it cache).  the secret of having a crashing system is to expand the buffer and capture it during a crash.  therefore you can see what a person was doing when they crashed. 


Thou I don't think this is being done on purpose I think the problem has to do with the same Maria problems that popped up about 2 years ago and mostly caused this whole rebuild from hell in the first place.   Problem is we seem to have back coded back into the problems, and or made the same mistakes again.

A database is a great thing until you have to over buffer to read and write to it. 
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Offline AW "Dr.Butler" SSB Officer

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Re: Fresh critical bugs
« Reply #67 on: January 16, 2015, 07:27:33 am »
A small update on fixes.
We have found and resolved a few bugs on the server-side, which was causing the server to reboot. The same bugs caused mobs to disappear at some moment.
A few issues with the revive/TravelBot has been found too, atm working on it and testing the servers. We expect the update to be released on first couple days of next week.

Re: skills not saved - this is not related to crashes/cache/Maria/DB or whatever.
It looks like the servers can't find a way on how to properly sync changes in skills when avatar switches between servers. We are investigating this issue too.
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Offline Event "Janе" Horizon

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Re: Fresh critical bugs
« Reply #68 on: January 16, 2015, 08:29:58 am »
Thanks Dr Butler.
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Offline Rebel Leader "Madseend" Troubles

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Re: Fresh critical bugs
« Reply #69 on: January 16, 2015, 12:40:24 pm »
Quote from: AW "Dr.Butler" SSB Officer on January 16, 2015, 07:27:33 am
A small update on fixes.
We have found and resolved a few bugs on the server-side, which was causing the server to reboot. The same bugs caused mobs to disappear at some moment.
A few issues with the revive/TravelBot has been found too, atm working on it and testing the servers. We expect the update to be released on first couple days of next week.

Re: skills not saved - this is not related to crashes/cache/Maria/DB or whatever.
It looks like the servers can't find a way on how to properly sync changes in skills when avatar switches between servers. We are investigating this issue too.
thx for the reply dr Butler.


the lost off skills seems also be related with diying.
when you die or relog you come in nu when you are there you have normal form you can walk and hunt and do everything but actually you are still a noobot only you dont look like it.
if you relog you are still noobot but still you look like normal now you can hunt and do everything. i think skills gained while you are in noobot state witch you can not see will resolve in not saving them.

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Offline Jarod "Brickwit" McBrickerton

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Re: Fresh critical bugs
« Reply #70 on: January 16, 2015, 03:39:31 pm »
It does make a lot more sense that system messages and chat logs would be in a text cache that just doesn't get closed off and committed to the individual files when the game crashes so spectacularly.

Quote from: AW "Dr.Butler" SSB Officer on January 16, 2015, 07:27:33 am
A small update on fixes.
We have found and resolved a few bugs on the server-side, which was causing the server to reboot. The same bugs caused mobs to disappear at some moment.
This is really good news. Disappearing mobs makes the whole game look unstable.

Quote from: AW "Dr.Butler" SSB Officer on January 16, 2015, 07:27:33 am
A few issues with the revive/TravelBot has been found too, atm working on it and testing the servers. We expect the update to be released on first couple days of next week.
Can you tell us which issues in particular? As you know, there are a number of problems with the whole revival system and some of them are much more annoying than others.

Quote from: AW "Dr.Butler" SSB Officer on January 16, 2015, 07:27:33 am
Re: skills not saved - this is not related to crashes/cache/Maria/DB or whatever.
It looks like the servers can't find a way on how to properly sync changes in skills when avatar switches between servers. We are investigating this issue too.
I don't think I've experienced skill losses like this. The main reason is probably that I tend to log out when the game starts to become unresponsive so that I don't end up in NU or turn into a TB, since those are extremely frustrating to me.

Quote from: Rebel Leader "Madseend" Troubles on January 16, 2015, 12:40:24 pm
the lost off skills seems also be related with diying.
when you die or relog you come in nu when you are there you have normal form you can walk and hunt and do everything but actually you are still a noobot only you dont look like it.
if you relog you are still noobot but still you look like normal now you can hunt and do everything. i think skills gained while you are in noobot state witch you can not see will resolve in not saving them.
I've never tried hunting in semi-human form before, but any time I've left any building in that state all of my inventory gets sent to the outposts's teleport storage. And in bot form you can't access any terminals to grab items back or get items from regular storage, so I don't see how hunting in this form is possible.
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Offline Rebel Leader "Madseend" Troubles

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Re: Fresh critical bugs
« Reply #71 on: January 17, 2015, 11:17:19 am »

Quote from: Rebel Leader "Madseend" Troubles on January 16, 2015, 12:40:24 pm
the lost off skills seems also be related with diying.
when you die or relog you come in nu when you are there you have normal form you can walk and hunt and do everything but actually you are still a noobot only you dont look like it.
if you relog you are still noobot but still you look like normal now you can hunt and do everything. i think skills gained while you are in noobot state witch you can not see will resolve in not saving them.
I've never tried hunting in semi-human form before, but any time I've left any building in that state all of my inventory gets sent to the outposts's teleport storage. And in bot form you can't access any terminals to grab items back or get items from regular storage, so I don't see how hunting in this form is possible.

if you relog then it is possible
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Offline Jarod "Brickwit" McBrickerton

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Re: Fresh critical bugs
« Reply #72 on: January 18, 2015, 01:52:16 am »
Interesting, I'll have to try that sometime. When I feel like getting really annoyed, LOL.
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Offline Kyoraku "Shunsui" Arhitect

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Re: Fresh critical bugs
« Reply #73 on: January 18, 2015, 08:29:24 pm »
no chance to play for the moment ! :'( :'( :'(
ticket sent too


/edit: relogged today.. out of the blue sky...another problem- sar storage is all rearranged !i have no idea if anything missing or is extra !!!
« Last Edit: January 19, 2015, 06:46:52 pm by Kyoraku "Shunsui" Arhitect »
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Offline dale "dalewj" ofj

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Re: Fresh critical bugs
« Reply #74 on: January 18, 2015, 11:15:28 pm »
Quote from: Kyoraku "Shunsui" Arhitect on January 18, 2015, 08:29:24 pm
no chance to play for the moment ! :'( :'( :'(
ticket sent too

get off my sky!
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