impossible to play

[AW "Dr.Butler" SSB Officer]

@All who have problems: We have checked your cache files you have sent to us, and we have found that you have exactly same issue.

The problem is with the "Minimum" settings, it simply doesn't work as intended.
For some it works, but for others - doesn't. This is a thing for us to find out what causing this. Issue is logged and will be investigated.

You should be able to get in after doing following:
0. Be sure you don't have AW running
1. Delete the contents of the "Cache" folder
2. Launch AfterWorld
3. At login screen click on "Options" and select "Low" quality settings in "Video" section
4. Press "Apply", "Close" and quit from the AfterWorld without logging in.
5. Restart AW and double-check that you have "Low" settions via Options panel.
5. Try to get into the game.

Post your results here. If you still have problems - send your cache folder back to us again, so we can look what can be wrong now.

P.S. Additionally, check that you have latest drivers for your video card, if not - download new ones and install.

[Gebeleizis "Hultaan" Kapnobatai]

tnx allot Dr.Butler,

for now i didnt experienced this issue again, i remember once i runned low and happend, but not lately, if something comes around i will send new caches

cheers

[Geko "Jeck" Abdulla]

i've tried the instruction u gave but i cannot even see the login screen, i can see only the borders of it and then everything disappear. i was sent to this post by your support staff after sending the cache file. is there any hope i will be able to play it again?

[Jarod "Brickwit" McBrickerton]

i've tried the instruction u gave but i cannot even see the login screen, i can see only the borders of it and then everything disappear. i was sent to this post by your support staff after sending the cache file. is there any hope i will be able to play it again?

You're saying that the game window is basically blank as soon as it opens? Do you see the AfterWorld logo (below) before the game window opens?

[Geko "Jeck" Abdulla]

yes, i see this logo and then only the boreder of the window (without seeing the blank in it, i mean i can still see the desktop in the center) before it disappear (it last something like half a second)

[AW "Dr.Butler" SSB Officer]

i've tried the instruction u gave but i cannot even see the login screen, i can see only the borders of it and then everything disappear. i was sent to this post by your support staff after sending the cache file. is there any hope i will be able to play it again?

1. Go to the "My Documents\AfterWorld Survival\Cache" folder and remove all files which are there.
2. Launch the AfterWorld Survival
If it fails, close the game, open the "Cache" folder, archive/zip all files there and send to support as attachment. After we have at least those files we can move forward on resolving your issue.